PropertyCo Manages 500+ Properties
Learn how this property management company achieved 60% faster resolution times and 40% cost reduction across 500+ properties.
About PropertyCo Management
PropertyCo is a leading property management company with 500+ residential and commercial properties across multiple markets. They manage over 8,000 units and 3 million square feet of commercial space for property owners and investors.
With a growing portfolio and increasing demands from property owners and tenants, PropertyCo needed a scalable solution to streamline operations, improve communication, and deliver consistent service quality across all properties.
The Challenge
PropertyCo's operations team was struggling to scale their processes while maintaining service quality and keeping property owners satisfied with performance metrics.
- Scaling operations across 500+ properties
- Tenant communication and satisfaction
- Contractor coordination and accountability
- Reporting to property owners
- Inconsistent maintenance standards
The Solution
PropertyCo implemented FacilityLane across their entire portfolio of 500+ properties, providing their team with centralized tools to manage operations at scale.
- Multi-property dashboard for centralized oversight
- Tenant request portal for easy submissions
- Automated reporting to property owners
- Vendor tracking and performance metrics
- Standardized maintenance procedures
"FacilityLane has been instrumental in our growth. We've scaled from 300 to 500+ properties without adding overhead, and our owners are thrilled with the transparency."
Amanda Wilson
COO, PropertyCo Management
The Results
Within the first year, PropertyCo achieved significant improvements across all key metrics.
- 60% faster resolution of tenant requests
- 40% reduction in maintenance costs
- 500+ properties managed seamlessly
- Tenant satisfaction improved to 4.6/5.0
- Full ROI achieved within 3 months
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See how FacilityLane can help your organization achieve similar results.