Work Order Software
Create, assign, track, and close maintenance jobs with a system built for the way your team actually works. From urgent repairs to routine tasks, FacilityLane keeps every job on track from start to finish.
Everything You Need to Manage Work Orders End to End
FacilityLane gives managers and technicians a complete set of tools to handle any maintenance job with speed and accountability.
Fast Work Order Creation
Create a detailed work order in seconds from any device. Set the title, asset, location, priority, and due date—then assign it immediately or let smart routing handle it.
Smart Assignment & Scheduling
Assign work orders manually or let FacilityLane suggest the best technician based on skills, availability, and current workload. Balance your team effortlessly.
Priority & Due Date Management
Set priority levels from low to critical and configure due dates with automatic reminders. Ensure urgent jobs get handled first and nothing falls overdue.
Photo & Document Attachments
Attach photos, videos, and documents to work orders from the field. Capture before-and-after evidence, upload manuals, and build a visual maintenance record.
Time & Cost Tracking
Technicians log hours directly on work orders. Add parts used from inventory. Track total labor and materials cost per job, asset, and location.
Completion Workflows & Reporting
Require checklists, signatures, and completion notes before a job can be closed. Generate reports on completion rates, backlogs, and team performance.
Move Beyond Paper and Spreadsheets
Paper work orders get lost, spreadsheets go stale, and email threads miss critical updates. FacilityLane gives every job a single digital home that everyone on your team can access in real time.
- Cut work order completion time with streamlined digital workflows
- Eliminate lost jobs with centralized tracking from creation to close
- Hold technicians accountable with time logging and sign-off requirements
- Track total maintenance cost per asset with labor and parts data
- Reduce administrative overhead with automatic notifications and updates
- Make better staffing decisions with backlog and productivity reports
What Our Customers Say
"FacilityLane transformed how our maintenance team operates. Work orders used to live in a whiteboard and a pile of paper forms. Now everything is digital, tracked, and visible to everyone who needs to see it."
"The photo attachment feature has been huge for us. Technicians document every job with before-and-after photos, which has protected us in several vendor warranty disputes and insurance claims."
"We cut our average work order completion time by 55% within the first two months. The automatic technician assignment and mobile notifications mean jobs start faster and close faster."
Work Order Software FAQs
Common questions about creating, managing, and tracking work orders with FacilityLane.
You can create a work order from the web dashboard or the mobile app in seconds. Click New Work Order, fill in the details—title, description, asset, location, priority, and due date—then assign it to a technician or team and submit. Work orders can also be created automatically from service requests, PM schedules, and sensor alerts.
Ready to Bring Order to Every Maintenance Job?
Start your free trial today and give your team the work order system they deserve.