TL;DR — best for
- FacilityLane: teams wanting AI-native workflows (LAYLA), transparent pricing, SOC 2 Type 2 security, and offline-first mobile out of the box.
- UpKeep: teams already in the UpKeep ecosystem that value the existing marketplace and integrations and do not need deep EAM.
Read the full FacilityLane vs UpKeep comparison for the side-by-side feature table.
Feature matrix
| Capability | FacilityLane | UpKeep |
|---|---|---|
| AI assistant grounded in your data | LAYLA on Enterprise | Limited |
| Mobile offline create/complete | Yes | Yes |
| Preventive maintenance (time/meter/condition) | Yes, all three | Primarily time-based |
| Asset hierarchy depth | 6 levels native | Flatter |
| Parts & inventory | Multi-location, reorder points | Single location on lower tiers |
| SSO / SAML | Enterprise | Business+ |
| Open REST API | All paid | Business+ |
| Published pricing | Yes, Free–Enterprise | Partial |
| SOC 2 Type 2 | Yes (Oct 2026) | Yes |
| Multi-language | 6 languages | English-primary |
Based on public product information as of Q4 2026 — verify current status on each vendor's site before you decide.
Pricing posture
FacilityLane publishes pricing end-to-end: Free ($0 forever), Starter ($15/user/mo), Professional ($49/user/mo), Enterprise (custom). See pricing for the live table.
UpKeep publishes starter pricing but Business+ tiers that include SSO, API, and advanced analytics are quote-based. Factor the real feature band you need — not the headline rate.
AI and predictive maintenance
LAYLA is the dividing line for many buyers in 2026. LAYLA covers:
- Plain-English queries ("which assets had the most reactive work last month?")
- Failure risk scoring
- Work-order drafting with scope, parts, and safety steps
- PM schedule optimization
- Anomaly detection
See What is LAYLA for the capability detail. LAYLA is on the Enterprise plan.
Mobile offline — the real test
Both products demo mobile offline well. The field reality differs. Before deciding, ask each vendor to show:
- Opening and completing a work order with the device in airplane mode
- Scanning a barcode offline
- Capturing photos offline and syncing
- Conflict resolution when two technicians edit the same WO offline
See our mobile-first guide: Why offline mobile CMMS matters in basements and plants.
Migration — what to expect
FacilityLane includes migration tooling for UpKeep as a source. Typical path:
- Week 1: asset and work-order history export + mapping
- Week 2: PM schedules, inventory, procedures
- Week 3: user roles, SSO, integrations
- Week 4: pilot on one site, then cutover plan
Most multi-site migrations complete within 4–8 weeks depending on data quality.
Who should pick which
Pick FacilityLane if you want
- AI-native workflows grounded in your own data
- Offline-first mobile designed for basements, mechanical rooms, and plant floors
- Transparent published pricing across every tier
- Multi-language support for a global workforce
- Deep PM scheduling (time, meter, condition) without bolt-ons
Pick UpKeep if you want
- To remain in the UpKeep marketplace ecosystem
- A platform you have already trained all your technicians on
- Simpler maintenance workflows that do not benefit from AI
30-day comparison pilot
Both vendors support pilots. Use the same evaluation shape for apples-to-apples:
- Import 1 site, 50 assets, 10 users
- Run 5 live PMs and 20 work orders on mobile (including offline)
- Pull MTTR, MTBF, PM compliance reports
- Test AI prompts on real prompts, log useful output rate
- One ERP/integration connection
Related: How to choose CMMS software in 2026.